Privacy Policy

Introduction

Star Outdoor ("we", "our", "us") is committed to protecting the privacy of individuals ("you", "your") and ensuring the security of personal information we collect. This Privacy Policy outlines how we manage personal information in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

What is Personal Information?

Personal information refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not.

Collection of Personal Information

We collect personal information that is necessary for our business functions and activities, including:

• Contact Information: Name, address, email address, and phone number.
• Transactional Information: Details of products or services you have enquired about or purchased.
• Website Usage Information: Data collected via cookies and similar technologies when you interact with our website.

We collect personal information directly from you when you:

• Visit our website.
• Contact us via phone, email, or online forms.
• Purchase our products or services.
• Subscribe to our newsletters or marketing communications.

Use and Disclosure of Personal Information

We use your personal information to:

• Provide and deliver products and services.
• Respond to your enquiries and provide customer support.
• Process transactions and send related information, including purchase confirmations and invoices.
• Send promotional communications about our products and services, where you have consented to receive such communications.

We may disclose your personal information to:

• Third-party service providers who assist us in operating our business (e.g., payment processors, delivery services).
• Regulatory authorities when required by law.
• Other entities with your consent or as required or authorised by law.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and collect information about how you use our site. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Star Outdoor
Phone: 1300 721 877
Email: [email protected]
Address: B1, 57 Assembly Street Salisbury QLD 4107

Effective Date

This Privacy Policy is effective as of 21 March 2025.

Note: This template is provided as a general guide and may not cover all aspects relevant to your specific circumstances. It is recommended to seek legal advice to ensure compliance with all applicable laws and regulations.