Read what our superstar customers are saying about us...We see ourselves as an extension of our customers; using experience, skills and technology to work towards achieving goals and exceeding expectations, regardless of the business’ size. The trust and value our clients regard us with is demonstrated by their ever-increasing reliance on our services and products. Here’s what they have to say about Star Outdoor:
My stand at the QLD garden expo looked pretty good, and a number of other exhibitors asked me where I had acquired it all. Thank you for the quality gear!
Thank you and the team at outdoor marquees very much for the your great service and prompt delivery of our marquee, we are looking forward to using it!
Thank you so much for moving quickly on this and for meeting the tight deadline. I really appreciate the top service and can’t wait to show them off around Townsville.
Just wanted to thank you for all your help getting the marquees sorted. Please also pass on my thanks to Paul for organising the company to come and get the marquees and take them directly to the cemetery. Really appreciate it. Cheers.
TOUR DE TEA
Our team at Ray White Nagambie recently purchased a marquee from you, the Marquee came the other day and we are very impressed with it.
MRS. RESE WALKER
We’ve been using your marquee every weekend at various markets. I love products that are well designed to suit their purpose, and yours has delivered on that. It’s acid test was the very high winds we had on a Saturday at Kelvin Grove Village Market. At the high end of the hill, other stall holders were dismantling their whole marquee, and commented they couldn’t believe our marquee was not affected. We’d tied both rear marquee guy ropes to a bull bar and tow bar, and had your weight bags on each marquee corner. Massive winds, the tent took it, no problem.
What I loved was your wall design. With a zipper halfway along, you can choose to partly open the zippered wall from its base to allow the wind to come through underneath and take the pressure off the wall / marquee. Other marquees don’t seem to have that. We opened all walls enough to allow the wind to blast through at a low level, and we continued to display our products at a higher level. Our loose-leaf tea products would surely have blown away if we’d had to dismantle the walls or the marquee. In effect, your marquee quality and design allowed us to continue trading, which is all I can ask of it.
ATSI TACKLING TOBACCO & HEALTHY LIFESTYLE
Thank you very much – my umbrella arrived recently and am extremely pleased with the product. It was exactly as depicted through the web photos and its construction is superior (by far) to other UPF50+ brollies I have purchased.I will be recommending you to everyone I know who understands about the 50+ protection thing. I cannot tell you how appreciative I am that you are (obviously) absorbing the postal costs as well.The call, and correspondence between us has also co-incided with my first 6 month post check from surviving malignant melanoma – this happened this morning (quite likely during the call you made to my phone) Oh and yes I got the all-clear for this check. I’m doing a happy dance today.
I don’t mind being quoted on anything I’ve said to you in my emails. The message about diligent sun-protection can and does save lives.
Again my sincere thanks to you and your business.
Hello again Penny,
Thank you for the update, many thanks for the speedy reply. Outstanding Service! I want to tell you that dealing with your company has been an absolute delight.From my first small steps with Brian and his ability to use real words (and not some sort of sales jargon that I wouldn’t understand), Mia with payment, to Will with his ability and use of creative design.
Penny your update with logistics today was the icing on the cake and to have resolved the damaged freight situation promptly.
As we commence our marketing & promotional campaign with our marquees and banners, they are going to surely turn heads. (and they did yesterday, especially from the SA Minister of Health).
I’ll be quick to recommend Star Outdoors if I hear of someone in need of your products….Now then I can brag that your customer service is just as superior as your products.
I just want to say a big THANK YOU for making our requested delivery date.
We got the Marquee two days before our race and were sooo excited to put it up at our first unofficial race of the season! I have attached a photo to show you how good it looks!
We have been told that it can be spotted from miles away!
Many thanks again.
I found that individually and as a team, Star Outdoor was great. The team welcomed me to come and see a sample of the product, despite the inconvenience of fitting into my schedule and the time required by the staff to erect a 3x6m marquee. When we were close to a final design, Sarah seemed as excited and happy as I was by the result. Sarah made me feel my business mattered as much to her as it does to me. When my marquee was delivered, Chris accepted 3 phone calls, and stayed on speakerphone as he talked me through the correct way to erect my marquee. He gave freely of his time, and made me feel as if I mattered to him. In short, my experience with Star Outdoor was easy, professional, addressed my needs and made me feel valued. Thank you to all involved.
Dealing with Rachel and the team at Star Outdoor has been an absolute pleasure. Our orders of table covers, feather banners, and marquees are of the highest quality and the print colour consistency across all the different materials is outstanding. The team’s attention to detail and ability to produce quality deliverables under tight time frames is a key reason we choose to do business with Star Outdoor. We would highly recommend Star Outdoor’s products and services.
GOULBURN FIRST NATIONAL REAL ESTATE
Just wanted to let you know that we have received our umbrellas now as well and we are over the moon! Can’t believe we can get a better product for half the price of ordering through our normal avenues.
Thanks again for your help and we will most certainly be using your services again when we need to make another order in the future!
TRIGG JUNIOR BOARD RIDERS
The Trigg Junior Board Riders Club would like to take the opportunity to sincerely thank you & the team at Star Outdoor for your professional service from our initial enquiry through to delivery. The quality of service, advice, design and product is outstanding. We initially purchased two marquees for our club events and are so impressed with the product we have placed another order. We highly recommend Star Outdoor your go to supplier of all your outdoor promotional and portable shade products.
THE COFFEE CLUB
It is constantly a pleasure dealing with the team at Star Outdoor, due to both their great customer service and outstanding products.
The materials purchased have been of the highest quality for such a great price. Whether it be a 1 or 3 day event, our branded outdoor products have looked perfect and have never let us down.
I would recommend Star Outdoor for the great value for money, their fast and efficient turnaround for organising deliveries and their helpful friendly staff!
– Vanessa Patane | Marketing Coordinator
The marquee has arrived and looks fantastic – we are really pleased with it as it is a particularly difficult colour to match. Thanks again
TARANGANBA STATE SCHOOL
We received our products (flag and table cover) and they look brilliant – everyone agrees! Thank you for your promptness and all the help you have given me to finalise these items. We can’t wait to use them for graduation. Hope to do more business with you in the future.
KANDINA HIGH SCHOOL
Thanks so much for the fantastic banners you organised for us – they looked fantastic at our recent Cross Country! Everyone was VERY impressed. Love the storage system too.
WRS GROUP / KOOGA
After using the marquee a few times, we are very happy with how it looks and how user-friendly is.
PRENZLAU STATE SCHOOL
Star Outdoor has been a pleasure to work with. The design team have done a fantastic job and been so helpful and patient! Very happy with the quality and service and will certainly be recommending Star Outdoor to everyone.
So many people slow down to look at the fence mesh! Thanks again, you did such a great job.
LIFE STREAM AUSTRALIA
Very pleased with the result of all the products. Your team have been very professional from start to finish.
DE BORTOLI WINES
We’ve received and put to good use our café umbrellas at our Easter event over the weekend and they were a hit as we unfortunately had a few showers.
Just got my umbrellas – very impressed with quality and screen print – thank you.
VALLEY AVANTI PLUS
We have been using our Star Outdoor tent for approximately 2 years now and it is still in very good condition for how much it gets used. We attend about 18 events each year on weekends personally to provide race support at triathlon and cycling events and it also provides us with an area to operate a small satellite shop from during these events. I am a strong believer in being proactive in the events we do which is also our target customer base for our business and the tent and printed wall that has been made by Star Outdoor is a big help in making our presence felt on the event days. It is hard to miss such large advertising and also makes us and our business look very professional no matter what the occasion. We also provide our tent to our network of sporting clubs who also use it at other events and in turn gives more exposure for our business. A wonderful product and very easy to use with set up and pack down which I can even do on my own if needed. I could not be without my Star Outdoor Tent.
Dealing with the team at Star Outdoor has been an absolute pleasure. Our orders of table covers, feather banners, and marquees are of the highest quality and the print colour consistently across all the different materials is outstanding. The team’s attention to detail and ability to produce quality deliverables under tight time frames is a key reason we choose to do business with Star Outdoor. We would highly recommend Star Outdoor products and services.
Star Outdoor are a very reliable and flexible company that deliver outstanding results time and time again. We had some last minute signage needs for a client that involved very particular design elements and installation. The team at Star Outdoor were amazing, working with me from conception through to delivery – ensuring every element was presented on time and immaculately.
TRIGG JUNIOR BOARD RIDERS CLUB
The Trigg Junior Board Riders Club would like to take the opportunity to thank the team at Star Outdoor for your professional service from our initial enquiry through to delivery. The quality of service, advice, design and product is outstanding – we are so impressed with the product that we have placed another order. We highly recommend Star Outdoor as your go-to supplier of all outdoor promotional and portable shade products.
THE COFFEE CLUB
It is constantly a pleasure dealing with the team at Star Outdoor, due to both their great customer service and outstanding products. The materials purchased have been of the highest quality for such a great price. Whether it be a 1 or 3-day event, our branded outdoor products have looked perfect and have never let us down.I would recommend Star Outdoor for the great value for money, their fast and efficient turnaround for organising deliveries and their helpful friendly staff!
Just wanted to let you know how happy we are with the quality of the café barriers and umbrellas. Star Outdoor has been a pleasure to deal with and the quick turnaround time has been fantastic.
We engaged Star Outdoor to amplify the Victorian and Tasmanian launch of All Day Breakfast with a simple, scalable solution that would communicate our message clearly and with visual impact. Star Outdoor delivered on time and on budget and within weeks, we had all restaurants advertising our all day breakfast favourites with a consistent look and feel.
Campos Coffee is delighted to partner with Star Outdoor. They have a real focus on product quality, customer service and solutions that deliver true value. Their willingness to change, be flexible and continually improve quality has resulted in cost savings we have been happy to share and improved our visibility on the market. The relationship continues to grow, develop and blossom and we look forward to working closely with them for the foreseeable future.